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Frequently Asked Questions

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  1. How do I use the library catalogue?
  2. Where do I get the microform collection?
  3. Where should I go when I need help doing research?
  4. My lecturers tell me that course references are kept at “Koleksi Teras Akademik”. Where is this located?
  5. How do I look for relevant material on the Internet?
  6. I can't find the book I need on the shelves, yet the Catalogue shows it's not being borrowed.
  7. How do I find journal articles?

  1. How do I use the library catalogue?

    For beginner try using the “Quick Search” by entering your keywords and hit the “Words or Phrase” button.



  2. Where do I get the microform collection?

    Request for microform can be made at the Client Services office during office hour.

    1. See Knowing Your Library: Main Library: Client Services Division


  3. Where should I go when I need help doing research?

    Ask at the Reference Desk! A Librarian is available to help you most hours the Library is open.



  4. My lecturers tell me that course references are kept at “Koleksi Teras Akademik”. Where is this located?

    Some materials used for courses are kept at the “Koleksi Teras Akademik” Section behind the Service Counter. These collection are available to all the students in your class. Go to the Service Counter and ask for the material.



  5. How do I look for relevant material on the Internet?

    There are many ways to search for material on the Internet. But the simplest way to start with is by using any available search engines such as google scholar, yahoo and others.



  6. I can't find the book I need on the shelves, yet the Catalogue shows it's not being borrowed.

    First, check that you are at the correct shelf.

    If you are at the correct shelf, check that you are at the correct place in the sequence. Books at the same number are then shelved alphabetically by the 3 or more letters following the number. Look along the shelf and above and below - even behind - as a book can be removed then replaced incorrectly.

    The book may be in a reshelving area or another student may be using it within the library. Please refer to the reference desk for help if you are still unable to locate it.



  7. How do I find journal articles?

    You have to check the availability of the journal issue using Pendeta WebPAC or the Interaktif Web Portal for the electronic format.

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