Frequently Asked QuestionsCirculation

1. Can I borrow book(s) at any Library?
2. How long can I borrow a book?
3. How many books can I borrow?
4. Where can I return a book?
5. Can I return books at any Library?
6. How do I renew a book?
7. What is a library PIN?
8. How do I reserve borrowed book?
9. What is the charge for late return/overdue book?

1. Can I borrow book(s) at any Library?

   Borrowing privilege is subjected to the individual Library policy.

   
   
   

2. How long can I borrow a book?

   Borrowing privileges depend on user categories and item type. Refer to loan entitlement table.

   
   
   

3. How many books can I borrow?

   Borrowing privileges depend on user categories and item type. Refer to loan entitlement table.

   
   
   

4. Where can I return a book?

   Books must be returned at the Service Counter or through the book drop.

   
   
   

5. Can I return books at any Library?

   Books can be returned at any Library except those from the Academic Reserve Collection.

   
   
   

6. How do I renew a book?

   Book can be renewed via Pendeta WebPAC. If you encounter problems, get assistance from the Reference Librarian at (603) 7956 7800.

   1. See Tutorial: Materials Online Renewal: Terms and Conditions
      
   
   
   

7. What is a library PIN?

   PIN is Personal Identification Number. Until you change it, your PIN is 1234

   
   
   

8. How do I reserve borrowed book?

   Borrowed book can be reserved at the Service Counter.

   
   
   

9. What is the charge for late return/overdue book?

   Late return/overdue charge for open shelf book is MYR 0.10 per day (for students) and MYR 0.20 per day (for staff and external members). The charge for Academic Reserve book is MYR 0.50 per hour