Zahril Shahida Ahmad (Mrs.)
email: zahril@um.edu.my
Tel: +603-7967 3384
Sharina Muhammad Tufail (Ms.)
email: sharina@um.edu.my
Tel: +603-7967 3384
Our Commitment
Our primary aim is to provide optimum service that satisfies the research needs of the many people who use the Library in a manner which is efficient, reliable, consistent and courteous.
We are committed to ensuring that through the information skills programmes that are conducted for all levels of users, our users will be equipped with basic skills for independent and life-long learning.
Service Profile
The Research and Academic Services Division offers information skills and user education programmes for undergraduates, postgraduates and Academic Staff.
Our programmes include
GXEX1401 Information Skills Course This is a compulsory course for all undergraduates. Students are taught skills which will be of use for their learning and research.
Information Skills sessions for postgraduates These 2 hour sessions are held at least twice weekly. Students will be alerted to the wide range of information sources in the library especially the electronic sources such as the online databases.
Consultancy sessions for PhD. students and Academic Staff In this individual consultancy sessions, researchers will be guided to the inormation sources in the library pertaining to their specific area of research.
Comments, suggestions about Library’s services will be dealt with promptly and courteously either by staff dealing with your enquiry or by the person indicated in the information provided for a specific service. Written comments or complaints should be signed. If you are not satisfied with the responses you get, please write to the
Chief Librarian University of Malaya Library Pantai Valley, 50603 Kuala Lumpur Tel: 03-79575887 or Fax 03-79573661
Information Skills Division
2nd Floor, Main Library
University of Malaya Library
Lempah Pantai
50603 Kuala Lumpur
Tel: +603-7967 3301/3302/7097
Fax: +603-7957 3661